At Click The Keys Ltd (“Company,” “we,” “our,” or “us”), we are committed to providing reliable and efficient delivery of products purchased from keysmart.com. This Shipping Policy outlines our practices regarding order processing, shipping methods, timelines, and charges.
1. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods
We offer standard and express shipping options. Delivery partners include reputable courier and logistics companies. Available shipping options will be displayed at checkout.
3. Shipping Costs
Shipping fees are calculated based on delivery location, package weight, and selected delivery method. The total shipping cost will be displayed at checkout before payment.
4. Delivery Timelines
– Standard deliveries: 3-15 business days.
– Delivery timelines may vary depending on courier service and unforeseen circumstances such as weather or strikes.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details. You may use this information to monitor the status of your delivery.
6. Delayed or Failed Deliveries
While we strive to deliver on time, Click The Keys Ltd is not liable for delays caused by third-party logistics providers. If delivery is unsuccessful due to incorrect address or unavailability, additional delivery charges may apply.
7. International Shipping
International shipping is available to over 80 countries.
8. Damaged or Missing Items
If your order arrives damaged or items are missing, please contact our support team within 48 hours of delivery for assistance.
9. Contact Us
For any questions or concerns regarding shipping, please contact us:
Click The Keys Ltd
Administrative Office: 132, Ikorodu Road, Onipanu, Lagos
Email: [email protected]
Phone: 09064160334
